Central functions

The Technology and Digital team provide services which underpin every area of the global Fidelity business. We work with teams across Fidelity on their strategic plans and outcomes, and provide solutions through the design, development, operation and support of IT systems and programmes. This includes enterprise architecture management, application management, security and risk management, and infrastructure and operations support management. Beyond this, we provide infrastructure services to enable the efficient operation of our business including data centres, networks, proximity services, security, voice, incident management and remediation. We have responsibility for delivering market leading digital client experiences and creating innovative ideas that span across mobile, desktop, email, SMS and other digital media. We provide solutions and services that are driven by customer insight, business demand, and market demand for all areas at Fidelity. 

Where we are: We are a global team based predominantly in the UK & Europe, Bermuda, Asia Pacific and India. 

HR is a supportive, friendly team and a trusted business partner at Fidelity.

Our aim is to provide strategic support to managers globally to give them the tools and mechanisms to get the best from their teams. That holds throughout the employee lifecycle.

We work with the business to develop powerful employer branding principles to attract top talent, then bring the best on board through effective recruitment, selection and onboarding. Our training, development and assessment expertise helps to raise performance across the business and we use compensation and reward best practice to keep everyone rewarded and motivated.

Where we are: UK & Europe, Bermuda, Asia Pacific, India, Australia

The legal departments contribute to good customer outcomes and the growth of Fidelity International and Eight Roads.

The service they offer provides effective, proactive and business-orientated legal and (in some jurisdictions) company secretarial services, delivering pragmatic solutions in partnership with our clients and protecting Fidelity’s interests. Fidelity’s lawyers are highly valued for their contributions in all aspects of Fidelity’s corporate, business and investment activities.

Our Compliance teams manage regulatory risk across multiple jurisdictions in what is a highly technical and fast changing regulatory environment, and through local teams promote a strong

compliance culture across the large and diverse financial services businesses that Fidelity operate across the globe. Our consultancy expertise sees us work with the Senior Business Management team, as well as other specialist units such as Investigations and Intelligence, Investment Compliance and Risk and Audit to protect the interests and reputation of our firm, investors and clients.

Where we are: UK, Bermuda, Europe, Asia Pacific, India

The Investment Services & Fund Accounting (ISFA) teams consist of over 230 staff based across our UK and Luxembourg sites.

The roles performed within the teams are many and varied with many staff taking the opportunity to move between the various ISFA teams and also to other areas within Fidelity Internationals. ISFA play a critical part in supporting our Investment Management capability and maintain the formal records for Fidelity funds. As a consequence ISFA provides an excellent foundation for understanding our industry.

Where we are: UK, Asia Pacific, India

Accurate, timely financial information fuels business intelligence. Our commercially focused Finance teams operate as key business partners across various geographies and businesses.

The roles are varied, ranging from business partner, financial control, business planning and treasury through to specific roles that focus on systems, change or risk. They all, however, share one common theme in that they play a key part in helping drive business growth.

Where we are: UK & Europe, Bermuda, Japan, Hong Kong, Australia, Taiwan, Korea, China, India

Our Internal Audit team do vital work – they conduct our annual risk-based audit plan and respond to ad hoc enquiries.

Risk assessment and control is fundamental in a world-class financial services business like ours. This makes our Internal Audit work so important. We work with senior managers in all areas of Fidelity and experts outside the Group on everything from business, systems, incident and thematic audits to controls and regulatory reporting. Our assessments ensure the entire business is well-run, efficient and fit for purpose.

Where we are: UK & Europe, Asia Pacific, India

The comprehensive and seamless professional support we provide allows our management teams to focus all their efforts on running and growing Fidelity.

Alongside first-class organisational skills, our Administration and Support teams apply keen business instincts to plan and prioritise diaries, meetings and information effectively. Brilliant people skills underpin the success of the function, both to manage high-level, complex, international relationships and to work well as one team.

Where we are: UK & Europe, Bermuda, Asia Pacific, India

Corporate Affairs is a global function at Fidelity International that works to protect and enhance the reputation of Fidelity with external and internal stakeholders.

Our stakeholders include customers, advisers, consultants, the general public, policy makers, media and regulators, as well as current and prospective employees. The Corporate Affairs team is responsible for managing a range of stakeholder communications activities and related services such as Brand Management, the co-ordination of Marketing and Corporate Communications, Public Policy and Investment Thought Leadership.

Corporate Affairs also has responsibility for a number of employee-focused functions such as Resourcing, Talent Management, Learning & Development and Internal Communications, ensuring a strong linkage between the firm’s employee engagement activities and the overall client experience. Employees are aligned with the business vision, goals, values and multi-year strategies in a way that involves, motivates and inspires them to achieve their full potential in a high performing organisation. Furthermore, Fidelity is committed to Corporate Citizenship and making a difference to the local communities in the 25 countries we operate in.

Where we are: UK