Accessibility statement
Fidelity is a disability-friendly company and welcomes people with disabilities, health conditions, mental health conditions and who are neurodivergent. We are proud to be recognised as a Disability Confident Leader for our actions to recruit, retain and develop disabled people.
We are experienced at making reasonable adjustments to the recruitment process, so all candidates can perform at their best. If you share that you have a disability during your application to Fidelity, our recruitment team will contact you to discuss any reasonable adjustments we can make to the process and your experience.
We want everyone to be able to use our websites, apps and services easily. We’re committed to inclusive digital experiences that work for everyone. We’re working towards the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, to continuously improve the accessibility and usability of our digital services.
Areas for improvement
We're trying hard to make our websites user-friendly and accessible, but we know there are things we need to make better. We're committed to fixing these over time.
Some parts that might not be fully accessible are:
- Some images are without descriptive text.
- Sections that are hard to use with just a keyboard or with a screen reader.
What we are doing to address this
We're improving staff training and raising awareness about accessibility across the company. We're investing in testing and monitoring to find and fix issues. We're adding these fixes to our development plans, aiming for all new projects to be accessible by 2026. Fidelity's senior management fully supports these efforts. We're also getting more people with accessibility needs involved in our user research groups.